Customer Experience (CX) Intern
Full-time · Netherlands
Our purpose
Otrium is a purpose-led business – we see a future where all clothing is worn.
Every year, billions of items are produced globally but are never sold. Clothing goes unworn and often ends up in landfills. This is a huge waste of creative energy, labor, natural resources and investment. Otrium is changing fashion from the inside out: we are an online fashion outlet marketplace and we tech-enable designer brands to find an owner for every item they produce.
Our global business
Founded in Amsterdam and headquartered in the cloud, Otrium also has hubs in New York and London. As a digital-first company, we work around the globe and don’t need to limit our HQ to one location or a single hub. We want to ensure our O-team can work in a way that best fits their needs, whether that’s remote-first, hub-first, or hybrid (50/50).
Otrium is also committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.
Here’s to freedom, flexibility, and global inclusivity!
Your impact
As a Customer Experience Intern, you will contribute in optimising the customer experience, before and after an order is placed, by doing research, assisting in daily operational work and contributing in projects.
Your responsibilities
You will investigate opportunities to optimise the customer experience
What you'll bring to the team:
Eligible and available for a 6-month internship, 40 hours per week, starting in January 2024
Our values:
#Only together - We are a human business. We are empathetic. We are inclusive. We care about each other, our customers and partners. We know that developing innovative solutions in today’s fast-pace world is complex. It takes more than one person to succeed!
What's next
Excited about what you're reading? Let us know more about who you are and why we should work together!
We look forward to hearing from you!
Awards 🏆
We’ve won some awards recently that confirm we are on the right track. We’re very proud of being featured in great magazines and being listed by many awesome companies & organisations as one of the best startups at this moment. Here are some examples:
